NEVER book at this company
NEVER book at this company! If you do, check your bike for possible defects, as far as you can see!
What happened:
The bicycles were handed over without a joint check. We only cycled 100 meters in Central Park when my daughter's bicycle had the derailleur slammed into the spokes of her rear wheel. She could have been seriously injured, luckily it ended well.
First it was well solved by a replacement bike. But when we handed in the bikes, the hassle started: we had to pay for the damage of the derailleur! Instead of apologizing for sending you out with bad equipment, they also charge you for the cost of the poor equipment and apparently negligent maintenance!! They don't care that the bike breaks after 100 meters, you just have to pay.
This is a company that sends tourists out with poorly maintained and dangerous equipment and then also pulls you a leg.
Unlimited Biking is scamming tourists. They hold you liable for damage that you really did not make. With this method they apparently want to pay for the maintenance of their bicycle park.
Again: NEVER book with Unlimited Biking. Unlimited Biking = Limited Biking